Customer Service Request How we can we help you today?* General Information Remove a Car Add a Car Replace a Car (add one / remove one) Update My Address or Phone Number Send Photos Request a Certificate of Insurance or Additional Insured Order an ID Card Update my Payment Method I want to reshop my current insurance I want a new quote for another type of insurance I need help with something else Send Proof of Prior Insurance Send Proof of Garaging Address Send you a signed application I need a copy of my policy I have not received my insurance renewal yet Business – Add or remove a Location Name* First Last Your Company Name (if applicable) Email Phone Tell us the VIN and the Year/Make/Model for the car your are ADDING If you do not know the VIN, we cannot add the vehicle, we can only quote it for you. In this case, please provide the Year/Make/Model. We will send you an electronic signature form to add the car, prior to processing the change. Do not assume that you have coverage until you have received confirmation from Stratum or the Comnpany. Tell us the Year/Make/Model for the car your are REMOVING We will send you an electronic signature form to remove the car, prior to processing the change. As of what date do you want to make this change? (if applicable) Tell us how we can help you today. Provide the Full Name and address of the certificate holder To make a certificate of insurance, we must have the full name and address of the certificate holder. If the certificate holder needs to be an additional insured, please check the box. If you need multiple certificates or AIs, please provide the name and address of each one. Information about your certificate of insurance I am requesting a certificate holder only and no additional insured status The certificate holder needs to be added as additionally insured The certificate holder is different from the additional insured I do not know the difference between additional insured and just certificate holder Do you have a written contract or agreement requiring the additional insured status? Yes No Remember, in most cases, to add an additional insured for no charge, there must be a written contract or agreement requiring it. This applies, generally, if you have blanket additional insureds on your policy. If there is a charge or additional premium due, we will contact you to discuss the options prior to adding the additional insured. Send us a Picture or File Accepted file types: jpg, gif, png, pdf, bmp, doc, docx. We can only accept files in this format: jpg, gif, png, pdf, bmp, doc, docx What is your new address and/or phone number? Which address are you changing?* My mailing address only My garaging or location address Both my mailing and location address What new payment do you want to use? Credit Card or Debit Card Checking or Savings Account We will send you an electronic form to e-sign to process your payment method update.